MacBook keyboards are thin and closely fitted, which leaves little room for crumbs and dust. The fix depends on whether one key is affected or many, and what happened before it started.
If one or two keys stick
Hold the MacBook at an angle and use compressed air in short bursts across the affected keys, moving from side to side. Apple recommends this approach for some models. Do not prise keycaps off unless you know your model allows it, as the clips break easily.
Butterfly keyboards
Many MacBook and MacBook Pro models from around 2015 to 2019 used a butterfly keyboard mechanism that was prone to sticking and repeating keys. Apple ran a keyboard service programme for these models, but for most machines that coverage has now ended.
After a spill
- Keys that feel sticky or crunchy
- Several keys in one area not working
- Keys typing the wrong characters
- Trackpad or battery problems at the same time
Liquid damage often affects the keyboard and the logic board underneath. Shut the MacBook down and bring it in rather than testing it repeatedly.
Repair options
On many MacBooks, the keyboard is riveted into the top case, so a keyboard replacement means replacing the top case assembly. We diagnose first and confirm the price for your model before any work.
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