Can you recover data from a laptop that will not start?

Often, yes. It depends on the condition of the storage, which is why we assess it before committing to anything. Data recovery is never guaranteed and we will give you an honest view of the chances before we start.

My laptop is very slow. Can that be fixed?

Frequently. Slow start-up and sluggish loading on an older laptop is often down to a mechanical hard drive or too little memory, both of which can usually be upgraded. Bring it in and we will check what your model supports.

MacBook diagnostics

What you will be seeing

If any of these describe your MacBook, this is the repair you need.

Device will not power on
Random restarts or freezing
Unexplained battery drain
Overheating
You are not sure what the problem is

How we do it

Bring the device in and our technicians will examine it, identify the fault and explain what is involved in putting it right. We tell you what we have found and what your options are before any repair work is agreed.

Parts

Where a repair has more than one grade of part we list both, with both prices, and you choose. We do not fit a cheaper part than the one you paid for, and we do not quote for a premium part and fit a standard one.

Get a price

This one depends on your exact model and on what has actually failed, so we have not published a figure we cannot stand behind. Bring it in and the diagnostic is free.

Book this repair Call 01708 922786

Included and not included

What's included	What's not included
Free diagnostic before you commitThe price agreed before work startsFitted and tested in-house12-month repair warrantyNo fee if we cannot fix it	Unrelated faults found laterNew accidental damage after collectionData loss with no prior backupDevices locked to another account

Other MacBook repairs

Choose your exact model

See all Apple models

Where to bring it

4 walk-in repair centres, open seven days.

See all stores

Romford
4.9 out of 51,048 Google reviews
61-63 South Street, RM1 1NL
Opening hours
ServicesMobile phonesTabletsLaptopsGaming consoles
Book a repair Get directions
Store details 01708 922786
Chadwell Heath
4.4 out of 5409 Google reviews
102-104 High Road, RM6 6NX
Opening hours
ServicesMobile phonesTabletsLaptopsGaming consoles
Book a repair Get directions
Store details 020 8599 9601
Dagenham
4.7 out of 5519 Google reviews
249 Heathway, RM9 5AN
Opening hours
ServicesMobile phonesTabletsLaptopsGaming consoles
Book a repair Get directions
Store details 020 8517 0001
Stratford
4.4 out of 5557 Google reviews
Unit 7B, The Mall, E15 1XQ
Opening hours
ServicesMobile phonesTabletsLaptopsGaming consoles
Book a repair Get directions
Store details 020 8555 2258

Questions about this repair

See all FAQs

Do you repair MacBooks?

Yes. We work on MacBook Air and MacBook Pro models, including screens, batteries, keyboards, charging faults, overheating, storage upgrades and macOS reinstallation.

Can you replace a laptop screen?

Yes. We replace cracked, blank and flickering laptop displays. Bring the laptop in and we will confirm the correct panel for your specific model.

Get your MacBook looked at

Free diagnostic, and no fee at all if we cannot fix it.

Book a repair Find your nearest store

Call 01708 922786